Contact Us
Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag a detail we've missed? We'd rather hear from you than have inaccurate information sitting on the page. Here's how to reach us and what we can actually help with.
How to Reach Us
You can email us at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. If your query relates to a specific site, include the operator's name and as much detail as you can — it helps us look into it properly.
What We Can Help With
- Corrections or updates to information on our reviews, comparison tables, or bonus terms
- Feedback on your experience with any of the poker sites we cover, whether it went well or not
- Questions about how we assess and rank sites
- General enquiries about the site, our content, or how to use it
What We Can't Help With
Poker Sites is an independent review and comparison resource. We don't hold player accounts, process deposits or withdrawals, or have any influence over an individual operator's customer support queue. If you have an issue with a deposit, a withdrawal that's taking longer than expected, a bonus that hasn't credited, or a login problem, that has to go through the poker site itself — usually via the support or help section inside their client or app. We're simply not able to intervene in account-specific matters, no matter how highly a site is rated on this page.
If you're unsure who to contact for a particular operator, check the support or contact details listed directly on that site — most regulated US operators publish a dedicated help line or live chat.
A Note on Our Independence
Poker Sites may earn a commission when readers sign up through links on this site, but that relationship never decides how a poker site is ranked or reviewed. Our ratings reflect factors like traffic, game variety, bonus terms, and payment options — not who pays us. If you think a review reads as biased, tell us; that's exactly the kind of feedback we want.
If You're Struggling With Your Gambling
Poker involves real financial risk, and no strategy or skill level removes that. If gambling stops feeling like entertainment — if you're chasing losses, spending more than you can afford, or gambling to cope with stress — free, confidential help is available around the clock through 1-800-GAMBLER. You can also read more on our Responsible Gambling page, which lists further support options and tools like deposit limits and self-exclusion.
Online poker for real money is restricted to players aged 21 and over in most regulated US states (18+ in a small number of states), and is only available where it's licensed. If you're contacting us about eligibility in your state, we're happy to point you toward what we know, but you should always confirm directly with the operator before signing up.
Other Ways to Learn More About Us
If you want background on who writes and fact-checks our content, visit our About Us page. If you're weighing up sites that operate outside the standard US-regulated market, our page on non-GamStop casinos covers that separate topic. For the legal terms governing use of this site, see our Terms and Conditions.
We can't promise a same-day reply, and we're not able to resolve individual account disputes, but every message helps us keep our reviews of sites like Coinpoker, Bovada, and the others on this page as current and honest as possible. Drop us a line whenever something needs our attention.